Bright Change Consulting supplied a number of resources to help and embed a change; recognising the size of the organisation had a global presence; the need for a Change Champion Network was requested.  The Bright Change Team developed the network by:

• Developing the Role Profiles with defined roles and responsibilities.
• Identifying SME’s to fit the Change Champion role profile and conducting interviews
• Role recognition and inclusion built into Yearly Personal Objective setting
• Developing the Terms of Reference (ToR) for the monthly Change Champion Network to share knowledge; updated best practices; introduce new joiners; and recognise achievements.

• Created a best practices model to deploy and embed change successfully.
• Front-end browser for colleagues to identify Change Champion primary and secondary points of contact split by solution; location and region.
• The SharePoint site was designed to become a knowledge base for FAQ’s; training materials and communication channel for latest updates.
• Build the Change Champion Network into the post go-live Warranty Support Model and BAU Support Model.